Volunteer Competencies

Whilst some of the following would not be relevant for non-broadcasting members, in general the following competencies and behaviours are expected from members (after training, where appropriate):

We want members to show:

• Enthusiasm
• Ability to articulate and communicate well with our audiences and stakeholders
• Ability to interact positively with other volunteers, and older people
• Flexibility and adaptability
• Willingness to prioritise the needs of older people
• Ability to use initiative
•  Professional attitudes
• Willingness to comply with all relevant Coastway policies
• High expectations of themselves.
• Commitment to Coastway’s vision
• Effective planning for programmes that will appeal to our target audiences for specific reasons.
• Respect for social, cultural, linguistic, religious and ethnic backgrounds.
• Understanding of the positive values, attitudes and behaviours that are expected at Coastway, and an awareness of the rules and framework they will be expected to worth within
• Concern for the well-being of our listeners and their carers
• Ability to communicate sensitively and effectively with others
• Commitment to contributing to, and sharing responsibly for the corporate life of the station
• Ability to improve their own practice, through evaluation and learning from the effective practice of others and from feedback from mentors
• Motivation and ability to take increasing responsibility for own practice
• Consideration for Health & Safety issues Willingness to take part in, and contribute to the Coastway team by attending meetings, participating in fundraising and other events
• Ability to research and analyse background information related to items they plan to use, in order to be able to provide complete and accurate information
• Programme content based on audience tastes
• Willingness to study background information to prepare for programmes
• Ability to communicate effectively with people outside Coastway representing the organisation to all stakeholders.
• Awareness of the importance of keeping up-to-date with the latest technology and ability to apply new knowledge appropriately.·
• Effective use of studio equipment
• Good microphone technique
• Skill to use the mixer and maintain consistently appropriate sound levels
• Commitment to providing a regular programme
• Willingness to interact with our listeners directly
• To work as part of a team appropriate for our audience
• Engagement  with ‘off air’ tasks
• Understanding of the need to maintain appropriate confidentiality in dealings with others
• Attendance at  volunteer meetings and mandatory training sessions